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Privacy Policy

Last updated: October 25, 2025

Introduction

Welcome to CK Leads Platform. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our lead management platform.

Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Contact & Lead Data: Information about your contacts and leads including names, addresses, phone numbers, and email addresses.
  • Property Information: Listing details, MLS data, and property addresses.
  • Communication Data: Email content, SMS messages, call logs, and voicemail recordings when you use our communication features.
  • Integration Data: Data from connected services like Gmail, Google Calendar, Zillow, and MLS systems.
  • Usage Information: Log data, IP addresses, browser type, and device information.

How We Use Your Information

We use your information to:

  • Provide and maintain our lead management services
  • Process and manage your leads and contacts
  • Send automated emails, SMS, and voicemails as configured by you
  • Sync with third-party services you've connected
  • Generate AI-powered content and insights
  • Improve and optimize our platform
  • Send you service updates and notifications
  • Comply with legal obligations

Third-Party Services

We integrate with the following third-party services:

  • Google Services: Gmail and Google Calendar for email and scheduling functionality
  • Zillow & MLS: Real estate listing data and lead generation
  • Attom Data: Property ownership information
  • Tracerfy: Contact information enrichment
  • VoIP.ms: Phone and SMS communication
  • Slybroadcast: Voicemail drops
  • ElevenLabs: AI voice generation
  • Grok AI (xAI): AI-powered content generation

These services have their own privacy policies. We recommend reviewing them to understand how they handle your data.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure authentication (OAuth 2.0), and regular security audits. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and data at any time by contacting us.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Disconnect third-party integrations at any time

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: